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sitxhrm002 roster staff
b. Explain how you were able to maximise operational efficiency and customer service levels while minimising wage costs in your roster development including:
i. The information you needed to consider and any changes you had to make to comply with the relevant award provisions, organisation agreements and wage budgets.
ii. Using the available skills base appropriately to roster the most effective mix of staff and to meet different operational requirements and constraints.
c. Take account of cultural considerations and broader organisational policies that affect staff rosters.
d. Explain what you did to consult with colleagues to ensure appropriate input to rosters.
e. Explain the communication process you followed to communicate rosters to appropriate colleagues within designated timeframes as per the legislation.
f. Explain how you would update staff records and maintain or store them according to legislation/organisation procedures.
g. Explain how you would monitor the effectiveness of your rosters, including which colleagues you would consult with.
h. Identify ways in which rosters and roster development processes may be improved and explain the appropriate action/process would be to implement the suggested improvements.
i. Explain the difference between the Fair Work Commission and the Fair Work Ombudsman
j. Explain what an ‘Award’ is and list the three (3) key areas that are covered by the restaurant award.
k. List 3 key areas within industrial agreements and/or organisational policies and procedures which impact the preparation and finalisation of employee rosters
l. Outline/discuss the key elements that apply to rostering staff regarding compliance with awards and enterprise agreements relating specifically to leave entitlements, mandated breaks, maximum hours allowed per shift, overtime, and penalty rates of pay.
sitxhrm002 roster staff
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