QUALITY IMPROVEMENT STORYBOARD
The staff nurse’s role in health care organizations is one of the most critical. High-performing healthcare organizations, in my experience, have good communication skills between nurses, doctors, and administration or management. I am most familiar with smaller practices, so fewer corporate protocols and rules are in place. A smaller office allows for a quick change in policies and procedures and open communication with good working relationships between all staff members.
The organizational culture of my healthcare organization represents shared ways of thinking, feeling, and behaving (Mannion, 2018). Culture in an environment can either make or break quality patient care. Cultivating an atmosphere amongst the staff that is negative and not positively fixing problems will create a high turnover rate of critical staff members. Setting clear communication patterns and having protocols to add suggestions to make workflow more efficient will also cultivate a desirable culture and an environment people want to work in. The CEO and CNO in my organization use a transformational leadership method. This method practiced by our organization is when the leaders and followers motivate each other to benefit good patient outcomes (Collins, 2020). Mutual respect between staff nurses and the CEO/MD creates workplace balance and a positive environment where people enjoy coming to work.
I use senior leadership to support changes that improve patient safety by staying involved in daily patient care. It’s essential that communication between the surgeon and staff takes place at the beginning of every workday to ensure the day runs smoothly and that the cases for the day are briefly discussed. It also gives us time for chart reviews, so we know what to expect for the day. The days that are the most stressful and the days the staff is ill-prepared for the patient cases of the day. Since I have been with the surgeon for years, I know when the proper time to talk to him usually is having specific situations to use as examples is how we communicate our needs for change in protocol for better outcomes. I also allow the staff to give feedback often, as creating environments where people aren’t allowed to voice their opinion is a recipe for disaster.
References
Collins, E., Owen, P., Digan, J., & Dunn, F. (2020). Applying transformational leadership in nursing practice. Nursing standard (Royal College of Nursing (Great Britain) : 1987), 35(5), 59–66. https://doi.org/10.7748/ns.2019.e11408
Mannion R, Davies H. (2018). Understanding organizational culture for healthcare quality improvement. Retrieved from https://www.bmj.com/content/363/bmj.k4907
Storyboard Instructions
The Practice Experience Project Storyboard is a brief, visual summary of a completed quality improvement initiative. The storyboard highlights key aspects of a quality improvement effort by documenting the Practice Experience Project from beginning to end.
The course template uses a PowerPoint format to complete this assignment. You only need to provide two slides, no more. The first slide is the summary of your project; the second slide is the reference page. You will need to choose the most pertinent information from your practice experience and Capstone Paper to complete the Storyboard. No voiceover is required.
The completed storyboard is submitted for grading. Optional: You may submit your storyboard to the group discussion area and share your presentation with your classmates and instructor.
RESOURCES
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
WEEKLY RESOURCES
BY DAY 4
Submit your quality improvement storyboard using the provided template.
SUBMISSION INFORMATION
Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.
To submit your completed assignment, save your Assignment as WK6Assgn_LastName_Firstinitial
Then, click on Start Assignment near the top of the page.
Next, click on Upload File and select Submit Assignment for review.
Rubric
NURS_4220_Week6_Assignment_Rubric
CriteriaRatingsPtsThis criterion is linked to a Learning OutcomeBriefly paraphrases and summarizes: Quality Improvement problem20 to >17.0 ptsExcellentStudent provided a fully developed quality improvement problem with insightful analysis of concepts and related issues.17 to >15.0 ptsProficientStudent provided a developed quality improvement problem with reasonable analysis of concepts and related issues.15 to >13.0 ptsBasic14 to 15 points Student provided a minimally developed quality improvement problem with limited analysis of concepts and related issues.13 to >0 ptsNeeds ImprovementStudent provided an under-developed quality improvement problem with little or no analysis of concepts and related issues.20 ptsThis criterion is linked to a Learning OutcomeBriefly paraphrases and summarizes: Data to support the problem30 to >26.0 ptsExcellentStudent provided a fully developed discussion of data used to support the problem with insightful analysis of concepts and related issues.26 to >25.0 ptsProficientStudent provided a developed discussion of data used to support the problem with reasonable analysis of concepts and related issues.25 to >21.0 ptsBasicStudent provided a minimally developed discussion of data used to support the problem with limited analysis of concepts and related issues.21 to >0 ptsNeeds ImprovementStudent provided an under-developed discussion of data used to support the problem with little or no analysis of concepts and related issues.30 ptsThis criterion is linked to a Learning OutcomeBriefly paraphrases and summarizes: Evidence30 to >26.0 ptsExcellentStudent provided a fully developed analysis of the available evidence with insightful analysis of concepts and related issues.26 to >25.0 ptsProficientStudent provided a developed analysis of the evidence with reasonable analysis of concepts and related issues.25 to >21.0 ptsBasicStudent provided a minimally developed analysis of the evidence with limited analysis of concepts and related issues.21 to >0 ptsNeeds ImprovementStudent provided an under-developed analysis of the evidence with little or no analysis of concepts and related issues.30 ptsThis criterion is linked to a Learning OutcomeBriefly paraphrases and summarizes: QI Plan40 to >34.0 ptsExcellentStudent provided a fully developed Quality Improvement plan with insightful analysis of concepts and related issues.34 to >29.0 ptsProficientStudent provided a developed Quality Improvement Plan with insightful analysis of concepts and related issues.29 to >24.0 ptsBasicStudent provided a minimally developed Quality Improvement Plan with limited analysis of concepts and related issues.24 to >0 ptsNeeds ImprovementStudent provided an under-developed Quality Improvement Plan with little or no analysis of concepts and related issues.40 ptsThis criterion is linked to a Learning OutcomeBriefly paraphrases and summarizes: Resources20 to >17.0 ptsExcellentStudent provided a fully developed use of resources with insightful analysis of concepts and related issues.17 to >15.0 ptsProficientStudent provided a developed use of resources with reasonable analysis of concepts and related issues.15 to >13.0 ptsBasicStudent provided a minimally developed use of resources with limited analysis of concepts and related issues.13 to >0 ptsNeeds ImprovementStudent provided an under-developed use of resources with little or no analysis of concepts and related issues.20 ptsThis criterion is linked to a Learning OutcomeReferences included on last slide. A minimum of five references are required.10 to >8.0 ptsExcellentStudent provided a fully developed list of at least 5 or more references using accurate APA format.8 to >7.0 ptsProficientStudent provided a developed list of 5 references with minimal APA formatting errors.7 to >6.0 ptsBasicStudent provided a minimally developed list of 5 references with several APA formatting errors.6 to >0 ptsNeeds ImprovementStudent provided an under-developed list of less than 5 references with little to no use of APA format.10 ptsTotal Points: 150