Task: Develop a product/service and develop a comprehensive plan for the operation process.
For this assignment, you are required to:
Develop a product/service. You should first critically review the processes needed to develop a product by identifying the customer needs, defining the appropriate level of product/service quality, and considering the other perspectives, i.e., liability issues, ethical considerations, sustainability issues, costs and profits. Apply the Kano model to classify the quality of your product/service. Then develop the house of quality for your product/service with a clear explanation.
Complete analysis for inventory management section. This includes the issues of order size, reordering point, safety stock etc. for the product you aim to design.
Define the Bill of Material for the product you aim to design. You must use either an assembly diagram or a product structure tree both discussed in week 9.
Develop the MRPs for the proposed product/service.
Investigate the top two challenges and discuss directions that relate to operations management of your product/service to effectively and efficiently manage it.
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