In a 800 word paper, examine the scenario involving Mike, the lab technician, and discuss the following:
Discuss the consequences of a failure to report.
Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization’s quality metrics, workload of other hospital departments, etc.).
As Mike’s manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.
Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
Consider the manner in which most health care organizations function (structure, people, technology, environment). As a leader, discuss what principles of organizational behavior and development can be applied to effectively contribute to the success of a health care organization. How could these principles be applied to this scenario?
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