π»π¬πͺπ―2300 π©πππππππ πͺπππππππππ π·πππ π«πππππ π¨πππππππππ 3 π―πππAssessment 3 InformationSubject Code: TECH2300Subject Name: Service and Operations Management in ITAssessment Title: Business continuity plan designAssessment Type: IndividualWord Count: 2000Words(+/-10%)Weighting: 40 %Total Marks: 40Submission: MyKBSDue Date: Week 13Your TaskChoose and describe your organisation, including the industry it is in and background of the organisation Conduct a risk management plan Conduct business impact analysis Conduct incident response plan Conduct a recovery planTECH2300 Business Continuity Plan Design Assessment 3 HelpAssessment DescriptionAdverse events could cause significant disruptions to a business. Your task is to select an organisation of your choice and consider adverse events that would lead to significant disruption of the business. Then, you are to conduct a management plan to discuss the impact to the business, incident response and recovery plan which to bring the business back to normal conditions.TECH2300 Business Continuity Plan Design Assessment 3 aims to achieve the following subject learning outcomes:LO1Analyse the organisational and people factors that influence the delivery and operationalisation of IT services.LO2Determine the information and technological requirements for effective IT service delivery in diverse organisational contexts.LO3Evaluate the performance of partners and suppliers in ensuring the effective delivery of IT services within organisations.LO4Design IT value streams and processes that underpin an organisationβs products and services.Assessment InstructionsStudents must conduct research externally and included references in order to produce a well referenced case study. You should use at least ten (10) sources of information and reference these in accordance with the Kaplan Harvard Referencing Style. These may include websites, social media sites, industry reports, census data, journal articles, and newspaper articles. These references should be presented as in-text citations and a referencing list at the end of your assessment (not included in the word limit). Wikipedia and other βpopularβ sites are not to be used.Students may use the attached template when conducting the assessment.Select an organisation of your choice (it has to be a real company in Australia), discuss the industry and the business it is in and how it is particularly vulnerable to business disruptions and disasters.Part One β Risk management plan Identify and analyse events that affect your business adversely and evaluate measures to deal with each of these identified risks. A minimum of 5 risks needs to be identified. Use the following risk management matrix when conducting your risk analysis:Source: https://safetyculture.com/…/04/5×5-Risk-Matrix-Sample- 1024×585.pngPart Two β Business impact analysisBusiness Impact Analysis uses information in your Risk Management Plan (Part One) to assess identified risks and impacts against critical activities of your business and determine basic recovery requirements.Critical activities are primary business functions that must continue to allow your business to continue to operate.You need to include the following in your business impact analysis: Identify 4 critical business activities of your business. Impact to the business in the event of disruption. Length of time the business can survive without performing this activity. Assignment of Recovery Time Objectives (RTO) to each function, which is defined as time from declaration of a crisis/disaster to time the critical business function return fully operational to avoid serious financial loss.Part Three β Incident response planPrepare a plan which allow timely response to 4 types of critical incidents and reduce the impact of those incidents on business operations identified in Part Two.Part Four β Recovery planRecovery is returning to the condition before the emergency. Primary focus should be on performance of critical activities as soon as possible after a critical incident.Students are expected to complete in the template recovery support in βworst caseβ scenarios, and includes the following: Strategies to recover business activities in the quickest possible time. Identifying resources required to recover operations. List the positions responsible and have an anticipated completion date/time.Part Five β ReflectionThe four pillars of a BCP are assessment, preparedness, response, and recovery. In light with the specific industry your company is in, provide ONE (1) recommendation with explanation on how your company can improve in its readiness in each of the pillars of BCP.Important Study InformationAcademic Integrity and Conduct Policyhttps://www.kbs.edu.au/admissions/forms-and-policiesKBS values academic integrity. All students must understand the meaning and consequences of cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy.Please read the policy to learn the answers to these questions: What is academic integrity and misconduct? What are the penalties for academic misconduct? How can I appeal my grade?Late submission of assignments (within the Assessment Policy)https://www.kbs.edu.au/admissions/forms-and-policiesLength Limits for AssessmentsPenalties may be applied for assessment submissions that exceed prescribed limits.Study AssistanceStudents may seek study assistance from their local Academic Learning Advisor or refer to the resources on the MyKBS Academic Success Centre page. Further details can be accessed at https://elearning.kbs.edu.au/course/view.php?id=1481Generative AI Traffic LightsPlease see the level of Generative AI that this assessment is Level 2 has been designed to accept:Traffic LightAmount of Generative Artificial Intelligence (GenerativeAI) usageEvidence RequiredThis assessment(β)Level 1Prohibited:No GenerativeAI allowedThis assessment showcases your individual knowledge, skills and/or personal experiences in the absence of Generative AI support.The use of generative AI is prohibited for this assessment and may potentially result in penalties for academic misconduct, including but not limited to a mark of zero for the assessment.Level 2Optional:You may use GenerativeAI for research and content generation that is appropriately referenced.See assessment instructions for detailsThis assessment allows you to engage with Generative AI as a means of expanding your understanding, creativity, and idea generation in the research phase of your assessment and to produce content that enhances your assessment. I.e., images. You do not have to use it.The use of GenAI is optional for this assessment.Your collaboration with GenerativeAI must be clearly referenced just as you would reference any other resource type used. Click on the link below to learn how to reference GenerativeAI.https://library.kaplan.edu.au/referencing- other-sources/referencing-other-sources- generative-aiIn addition, you must include an appendix that documents your GenerativeAI collaboration including all prompts and responses used for the assessment.Unapproved use of generative AI as per assessment details during the content generation parts of your assessment may potentially resultin penalties for academic misconduct, including but not limited to a mark of zero for the assessment. Ensure you follow the specific assessment instructions in the section above.βLevel 3Compulsory:You must use GenerativeAI to complete your assessmentSee assessment instruction for detailsThis assessment fully integrates Generative AI, allowing you to harness the technologyβs full potential in collaboration withyour own expertise.Always check your assessment instructions carefully as there may still be limitations on what constitutes acceptable use, and these may be specific to each assessment.You will be taught how to use generative AI and assessed on itsuse.Your collaboration with GenerativeAI must be clearly referenced just as you would reference any other resource type used. Click on the link below to learnhow to reference GenerativeAI.https://library.kaplan.edu.au/referencing- other-sources/referencing-other-sources- generative-aiIn addition, you must include an appendix that documents your GenerativeAI collaboration including all prompts and responses used for the assessment.Unapproved use of generative AI as per assessment details during the content generation parts of your assessment may potentially resultin penalties for academic misconduct, including but not limited to a mark of zerofor the assessment. Ensure you follow the specific assessment instructions in the section above.