1. Most claims of successful change are disputable from some perspective. Critically discuss this statement and its implications for managing change in organisations. Illustrate your answer with reference to one or more cases of change covered in the course:.
2. Compare and contrast planned and emergent approaches to managing change. In doing so, explain what assumptions underpin each of these approaches.
3. Discuss the extent to which managers can and should focus on reshaping organisational culture(s) as part of an organisational change programme.
4. ‘It is important to understand the reasons for resistance when deciding how to respond to resistance to change’. Critically discuss this statement.
5. What does research tell us about the roles played by change agents and the skills they require?